Saturday, June 18, 2011

Canon's hidden Linux support

I know that many companies don't feel that it would be "worth it" to support Linux, however I have now seen a new one: a company that hides its Linux support. I just bought a Canon wireless printer (PIXMA MG5220) and of course saddled up to fight the driver battle. I googled and found that others had already found that Canon provides a driver, but only on their Asian site (all drivers (including scanner) and linux debian package!).

I wrote the Canon support to tell them that they should post these (working!) Linux drivers on their North American site, to which they replied that they do not support any operating systems other than Windows and Mac. Why not tout Linux support WHEN IT IS ALREADY PROVIDED??

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